Cookie Policy

Last updated: 23 November 2024

In the event of any discrepancy, inconsistency or difference in interpretation between this English translation and the original Spanish version, the Spanish version shall prevail.

This Cookie Policy explains what cookies and similar technologies are, which ones we use on ohmylock.com (hereinafter, the “Website”), the purposes for which they are used and how you can manage them. For information about how we process your personal data, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small files that are downloaded to your device when you access certain websites. Among other functions, they allow information about your browsing habits or device to be stored and retrieved and may be used to recognise you as a user.

We also use similar technologies, such as local storage, session storage, tags/pixels and SDKs, collectively referred to as “cookies and similar technologies”.


2. Who Is Responsible?


3. Types of Cookies We Use

We use, or may use, the following categories of cookies on the Website:

  1. Technical or necessary cookies: essential for the Website to function, including security, consent management, page loading, sessions and remembering the basic language setting. These cookies do not require consent.
  2. Preference or personalisation cookies: remember options such as your language, city or settings.
  3. Analytics or measurement cookies: help us understand how the Website is used in aggregate, such as which pages are visited most frequently, so that we can improve it.
  4. Advertising or marketing cookies: measure campaign performance, enable relevant advertisements to be displayed or limit how often they are shown.
  5. Performance or user-experience cookies, where applicable: improve speed and user experience or record usage issues.

Cookies may be first-party cookies, set by ohmylock.com, or third-party cookies, set by external providers. They may also be session cookies, which are deleted when the browser is closed, or persistent cookies, which remain on the device for a defined period.


4. Cookie Table

Please note: this table is for guidance only and may vary depending on the Website’s final configuration and the third-party services used. The information displayed in the updated cookie settings panel shall prevail over this table.

4.1. Technical or Essential Cookies — Consent Not Required

NameProviderPurposeDurationType
cookie_consent / cookieyes-consent / cb_*ohmylock.com / CMPStores your cookie preferences and records consent.6–12 monthsFirst party / Third party
wp-settings-, wp-settings-time- (if WordPress is used)ohmylock.comMaintains user or administration settings.1 yearFirst party
pll_language / wp-wpml_current_language (if a multilingual system is used)ohmylock.comRemembers the preferred language.1 yearFirst party
__cf_bm / __cflb (if Cloudflare is used)CloudflareHelps prevent bots and improve security and performance.30 minutes–1 dayThird party

4.2. Preference or Personalisation Cookies

NameProviderPurposeDurationType
preferred_locationohmylock.comRemembers the user’s usual location or facility.30 daysFirst party

4.3. Analytics or Measurement Cookies — Your Consent Is Required

NameProviderPurposeDurationType
_ga, ga*, _gid (Google Analytics 4)GoogleAnalyses Website usage in an aggregated and anonymised manner, with IP anonymisation where configured.1 day–24 monthsThird party
_clck, _clsk (Microsoft Clarity, where applicable)MicrosoftProvides heatmaps, session recordings and user-experience performance analysis.1 day–12 monthsThird party
_hj* (Hotjar, where applicable)HotjarAnalyses the user experience.Session–12 monthsThird party

4.4. Advertising or Marketing Cookies — Your Consent Is Required

NameProviderPurposeDurationType
_gcl_au (Google Ads)GoogleMeasures conversions and advertising performance.90 daysThird party
_fbp (Meta/Facebook)MetaMeasures campaigns and improves the relevance of advertisements.90 daysThird party
fr / fbc (if Meta Pixel is used)MetaMeasures advertising attribution and frequency.90 daysThird party

Where embedded map, video or social media services are used, such as Google Maps, YouTube or Instagram, these providers may set their own cookies. In such cases, you will be shown the relevant information and asked to provide your consent before the content is loaded.


5. How Can You Manage Your Cookies?

5.1. Cookie Settings Panel — Recommended

You can accept, reject or configure your preferences at any time through our Cookie Settings Panel:

  • Use the “Cookie settings” button displayed in the banner when you first access the Website.
  • You can also use the “Cookie preferences” link in the footer to change your selection at any time.

Your consent will be requested separately for each category, such as analytics and marketing. Technical cookies will be installed because they are necessary for the Website to function.

5.2. Browser Settings

You can also delete or block cookies through your browser settings. Please note that the Website may not function correctly if you block all cookies. For further information, please consult your browser’s help section, including Chrome, Firefox, Safari or Edge.


6. Legal Basis for the Use of Cookies

  • Technical cookies: the Data Controller’s legitimate interest in enabling the Website to function correctly.
  • All other categories, including preference, analytics, marketing and performance cookies: your freely given, informed, specific and unambiguous consent. You may withdraw your consent at any time through the cookie settings panel.

7. International Data Transfers

The use of third-party cookies may involve international data transfers, including transfers to the United States or other countries. We will implement appropriate safeguards, such as Standard Contractual Clauses, and reasonable privacy settings. You can consult the privacy policies of these third parties through the cookie settings panel or by contacting us.


8. Retention of Information

Data obtained through cookies will be retained for the periods stated in the tables above and, where applicable, for as long as your consent remains valid. Records of consent, including the CMP consent log, will be retained for as long as necessary to comply with our legal and regulatory obligations.


9. Updates to the Cookie Policy

We may update this Cookie Policy to reflect legal or technical changes or changes to the services used. Where the changes are significant, we will inform you, for example by displaying a notice on the Website, and/or request your consent again where the categories or purposes of the cookies have changed.


10. Contact

Should you have any questions about this Cookie Policy, please contact us at info@ohmylock.com.